Shipping Policy
Last updated: October 29, 2026
Thanks for shopping with Three Tassel Designs! We're a small, family-run quilting fabric shop in Austin, Texas, and we pack every order by hand.
Where We Ship
We currently ship within the United States only. We hope to add international shipping later.
Handling Time
Orders ship within 1–2 business days (Monday through Friday, not counting holidays). If we can't ship your order within the time we've promised, we'll email you right away with a new ship date and give you the option to cancel for a full refund.
Carriers and Rates
We ship with USPS Ground Advantage, and use USPS Priority Mail for larger orders. Shipping is calculated at checkout based on weight and destination.
- Orders of $75 or more ship free within the US.
Combined Shipping
If you place more than one order within 24 hours to the same address, email us and we'll ship them together and refund any extra shipping you paid. Pre-orders ship separately when they arrive, so they can't be combined with in-stock items.
Whatnot purchases ship according to Whatnot's checkout and combined-shipping rules for each show, so they aren't combined with website orders.
Tracking
Every order comes with tracking. You'll get an email with your tracking number as soon as the label is created.
Shipping Insurance
Orders over $100 are shipped with insurance at no extra cost to you.
Lost Packages
If your tracking hasn't moved in 10 business days, or your package shows delivered but you can't find it, please check with neighbors and your mailroom first, then email us at Denise@threetasseldesigns.com. We'll file a claim with the carrier and reship or refund your order once the carrier confirms it's lost, or after 10 business days with no tracking movement. If your fabric arrives damaged, please see our Refund & Return Policy.
Address Errors
Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours and we'll fix it if the order hasn't shipped yet. We can't be responsible for packages sent to an address that was entered incorrectly. If a package comes back to us because of an address error, we'll reship it once you pay the new postage.
Whatnot Orders
Orders placed on Whatnot are shipped through Whatnot's shipping system, and Whatnot's shipping and Buyer Protection rules apply. If anything in this policy conflicts with Whatnot's rules, Whatnot's rules apply to Whatnot orders.
Questions?
Email us at Denise@threetasseldesigns.com.
